Two quotes can cover different work. Prepare an order and product brief, clarify the included services and compare a quiet, normal and peak month.
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Two warehouses can quote for the same 500 monthly orders and still be pricing very different jobs.
One may assume a single item in a mailer. The other may allow for three products, a protective box and an insert. Both can offer a price “per order”. Until you know what that price covers, the comparison tells you very little.
A useful fulfillment quote starts with a clear picture of what leaves your store and what the warehouse will actually do. You can put that picture together in a spreadsheet. The important part is making the assumptions visible.
Send the same operational brief to every provider. Ask each one to separate receiving, storage, order preparation, packaging, shipping and returns.
Choose a recent month that reflects your usual sales. Write down the number of orders, the total units shipped and how many different products a typical order contains. Add your busiest day. A monthly average does not show the Monday after a weekend promotion.
If you are launching in Mexico, use a forecast and label it clearly. It is fine to say you do not yet know the return rate or destination mix. Ask the provider which assumptions they will use and when the quote should be reviewed.
Imagine two stores, each shipping 500 orders a month. Store A sells one item per order: 500 units to pick. Store B sells three different items per order: 1,500 units to pick, with more order lines to check.
The same order count hides a different workload. This is an illustrative scenario, not a Skynera customer case or a price estimate.
A product photo helps, but measurements do more work. Send the size and weight of the product, then measure a parcel packed exactly as you intend to ship it. Include the packaging, protection and any insert.
Tell the warehouse about liquids, fragile items, expiry dates, lot tracking or kits. Ask for written confirmation that it can accept the products and handle the required work. A process discussed on a call can still be missing from the final proposal.
Active SKUs, opening stock by SKU, dimensions and weight.
Typical packed parcel, protective materials, inserts and kits.
Keep one consistent product file rather than sending several conflicting lists. Our inventory management guide explains the records worth cleaning up before handing stock over.
Explain how stock will arrive: cartons or pallets, how often, and whether products are mixed in the same carton. Then give the stock you expect to hold in a normal month and before a large campaign. Slow-moving products belong in that picture too.
Ask what the storage unit is and how it is measured. A pallet position, a bin and a cubic metre are different bases for a quote. Also check partial-month charges and who investigates discrepancies when the received quantity differs from your packing list.
Group orders by destination region or postal code and by parcel size. You do not need to send buyers’ names, telephone numbers or full addresses to explain the shipping mix.
Have the proposal identify carrier charges, label creation, packaging materials and applicable surcharges. If the warehouse commits to preparing an order on a particular day, ask separately about the carrier’s delivery estimate. Those are two different stages of the shipment.
“We need returns handling” leaves several decisions open. Should the warehouse check the packaging, inspect the product, photograph damage or put a saleable item back into stock? Who authorises that decision?
Give the expected monthly return volume and your inspection rules. Do the same for cancellations, address corrections and orders that fail to import. Each exception needs a person responsible for it and a clear charging basis.
Copy the fields below. Fill in what you know and mark the rest as pending.
Products: [category], [active SKUs], [unit dimensions and weights], [special handling].
Orders: [orders/month], [units/month], [different SKUs/order], [busiest day].
Stock: [opening units], [inbound frequency], [normal stock], [peak stock].
Shipping: [destination mix], [packed parcel sizes and weights], [service required].
Returns: [returns/month], [inspection rules], [person approving the next action].
Channels: [sales channels], [how orders are transferred], [intended start date].
Send identical inputs to each provider and ask for three estimates: a quiet month, a normal month and a peak month. A monthly minimum can matter more when sales fall; receiving and storage can matter more before a campaign.
Read the breakdown line by line. If packaging or shipping is absent, ask whether it is excluded or shown elsewhere. Treat an unexplained blank as a question to resolve, rather than a zero cost.
Check minimum charges and stock that remains in storage.
Compare the same order mix and included services.
Include the stock build-up, extra receiving and busiest dispatch days.
Share your product file and order summary with Skynera to discuss warehousing, fulfillment and returns in Mexico. We can start with the information you have and identify the points that need clarification before agreeing a service scope.
Still deciding whether to outsource? Start with our guide to choosing a fulfillment provider in Mexico.
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