Privacy Policy of Skynera Fulfillment S. de R.L. de C.V.
In compliance with Articles 15 and 16 of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), we hereby inform you that Skynera Fulfillment S. de R.L. de C.V., located at Calle 17-A 350, Paraíso Maya, C.P. 97134, Mérida, Yucatán, México, is responsible for the collection and use of your personal data and for its protection.
Purpose of Personal Data Processing
Your personal information will be used for the following purposes, which are necessary to provide the services you request:
- To provide warehousing, order fulfillment, logistics, and returns services within Mexico and internationally.
- To notify you about changes in our services, pricing, or operational policies.
- To create statistics, reports, and performance indicators related to shipments, deliveries, and inventory.
- To maintain communication with clients, partners, and suppliers.
- To comply with legal, fiscal, and contractual obligations derived from our commercial relationship.
- To evaluate the quality of our service and improve the customer experience.
The personal data we collect may include the following:
- Full name
- Mobile and/or landline phone number
- Email address
- Billing and shipping address
- Tax ID (RFC) and/or CURP
- Billing and payment information
- Information related to shipments, returns, and contracted services
Sensitive Personal Data
Skynera Fulfillment does not request or store sensitive personal data, such as biometric, religious, ideological, or health-related information.
ARCO Rights (Access, Rectification, Cancellation, and Opposition)
You have the right to access your personal data, request correction if it is inaccurate or incomplete, request cancellation when it is no longer required for the purposes stated above, and oppose its processing for specific reasons.
To exercise these rights, you may submit your request as established in Article 29 of the LFPDPPP, addressed to our Data Protection Officer at the following email:
📧 team@skynera.com.mx
You may also contact us by phone at +52 (999) 440 8341 Monday to Friday, 9:00 AM to 6:00 PM (CST), to confirm receipt of your request.
Limitation on the Use or Disclosure of Personal Data
If you do not wish to receive promotional messages, offers, or communications related to our services, you may request removal from our mailing list at any time by emailing:
📧 team@skynera.com.mx
Data Sharing and Transfers
Skynera Fulfillment may share personal data with logistics partners, carriers, invoicing systems, and technology platforms solely for the purposes outlined above.
We will not transfer your data to third parties without your prior consent unless required by law.
Modifications to this Privacy Policy
Any updates or modifications to this Privacy Policy will be made available on our official website:
🌐 https://skynerafulfillment.com.mx/privacy-policy
Last updated: October 26, 2025
Data Controller: Skynera Fulfillment S. de R.L. de C.V.
Location: Mérida, Yucatán, México
Note
This Privacy Policy applies to all Skynera Fulfillment websites, digital platforms, and customer systems (including Skynera Hub). By using our services, you agree to the terms outlined in this document.