{"id":52209,"date":"2025-10-22T11:47:28","date_gmt":"2025-10-22T11:47:28","guid":{"rendered":"https:\/\/skynerafulfillment.com.mx\/politica-de-privacidad\/"},"modified":"2026-10-10T22:33:03","modified_gmt":"2026-10-10T22:33:03","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/skynerafulfillment.com.mx\/es\/politica-de-privacidad\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\">Pol\u00edtica de privacidad de SKYNERA S. DE R.L. DE C.V.<\/h2>\n\n<p class=\"wp-block-paragraph\">En cumplimiento de los art\u00edculos 15 y 16 de la <strong>Ley Federal de Protecci\u00f3n de Datos Personales en Posesi\u00f3n de los Particulares (LFPDPPP)<\/strong>, le informamos que <strong>SKYNERA S. DE R.L. DE C.V.<\/strong>, con domicilio en <strong>Calle 17 No. 350, Para\u00edso Maya, C.P. 97134, M\u00e9rida, Yucat\u00e1n, M\u00e9xico<\/strong>, es responsable de la recopilaci\u00f3n y el uso de sus datos personales y de su protecci\u00f3n.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Finalidad del tratamiento de los datos personales<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Su informaci\u00f3n personal se utilizar\u00e1 para los siguientes fines, que son necesarios para prestar los servicios que solicita:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Para proporcionar servicios de <strong>almacenamiento, fulfillment de pedidos, log\u00edstica y devoluciones<\/strong> dentro de M\u00e9xico e internacionalmente.<\/li>\n\n\n\n<li>Para notificarle sobre <strong>cambios en nuestros servicios, precios o pol\u00edticas operativas.<\/strong><\/li>\n\n\n\n<li>Para crear <strong>estad\u00edsticas, informes e indicadores de rendimiento<\/strong> relacionados con los env\u00edos, las entregas y el inventario.<\/li>\n\n\n\n<li>Para mantener la comunicaci\u00f3n con <strong>clientes, socios y proveedores.<\/strong><\/li>\n\n\n\n<li>Para cumplir con las <strong>obligaciones legales, fiscales y contractuales<\/strong> derivadas de nuestra relaci\u00f3n comercial.<\/li>\n\n\n\n<li>Para evaluar la calidad de nuestro servicio y mejorar la experiencia del cliente.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Los datos personales que recopilamos pueden incluir los siguientes:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Nombre completo<\/li>\n\n\n\n<li>N\u00famero de tel\u00e9fono m\u00f3vil y\/o fijo<\/li>\n\n\n\n<li>Direcci\u00f3n de correo electr\u00f3nico<\/li>\n\n\n\n<li>Direcci\u00f3n de facturaci\u00f3n y env\u00edo<\/li>\n\n\n\n<li>Identificaci\u00f3n fiscal (RFC) y\/o CURP<\/li>\n\n\n\n<li>Informaci\u00f3n de facturaci\u00f3n y pago<\/li>\n\n\n\n<li>Informaci\u00f3n relacionada con env\u00edos, devoluciones y servicios contratados<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\"><strong>Datos personales sensibles<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">Skynera Fulfillment <strong>no solicita ni almacena datos personales sensibles<\/strong>, como informaci\u00f3n biom\u00e9trica, religiosa, ideol\u00f3gica o relacionada con la salud.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\"><strong>Derechos ARCO (Acceso, Rectificaci\u00f3n, Cancelaci\u00f3n y Oposici\u00f3n)<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">Tiene derecho a acceder a sus datos personales, solicitar su correcci\u00f3n si son inexactos o incompletos, solicitar su cancelaci\u00f3n cuando ya no sean necesarios para los fines indicados anteriormente y oponerse a su tratamiento por motivos espec\u00edficos.<\/p>\n\n<p class=\"wp-block-paragraph\">Para ejercer estos derechos, puede presentar su solicitud seg\u00fan lo establecido en el <strong>Art\u00edculo 29 de la LFPDPPP<\/strong>, dirigida a nuestro <strong>Responsable de Protecci\u00f3n de Datos<\/strong> a la siguiente direcci\u00f3n de correo electr\u00f3nico:<br\/>\ud83d\udce7 <a href=\"mailto:team@skynera.com.mx\"><strong>team<\/strong>@<strong>skynera.com.mx<\/strong><\/a><\/p>\n\n<p class=\"wp-block-paragraph\">Tambi\u00e9n puede ponerse en contacto con nosotros por tel\u00e9fono al <strong>+52 (999) 440 8341<\/strong> de lunes a viernes, de 9:00 a 18:00 (CST), para confirmar la recepci\u00f3n de su solicitud.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\"><strong>Limitaci\u00f3n del uso o divulgaci\u00f3n de datos personales<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">Si no desea recibir mensajes promocionales, ofertas o comunicaciones relacionadas con nuestros servicios, puede solicitar la eliminaci\u00f3n de nuestra lista de correo en cualquier momento enviando un correo electr\u00f3nico a:<br\/>\ud83d\udce7 <a href=\"mailto:team@skynera.com.mx\"><strong>team<\/strong>@<strong>skynera.com.mx<\/strong><\/a><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\"><strong>Intercambio y transferencia de datos<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">Skynera Fulfillment podr\u00e1 compartir datos personales con <strong>socios log\u00edsticos, transportistas, sistemas de facturaci\u00f3n y plataformas tecnol\u00f3gicas<\/strong> exclusivamente para los fines descritos anteriormente.<br\/>No transferiremos sus datos a terceros sin su consentimiento previo, a menos que as\u00ed lo exija la ley.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\"><strong>Modificaciones a esta Pol\u00edtica de Privacidad<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">Cualquier actualizaci\u00f3n o modificaci\u00f3n de esta Pol\u00edtica de Privacidad estar\u00e1 disponible en nuestro sitio web oficial:<br\/>\ud83c\udf10 <a>https:\/\/skynerafulfillment.com.mx\/privacy-policy<\/a><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>\u00daltima actualizaci\u00f3n:<\/strong> 10 de octubre de 2026<br\/><strong>Responsable de los datos:<\/strong> SKYNERA S. DE R.L. DE C.V.<br\/><strong>Ubicaci\u00f3n:<\/strong> M\u00e9rida, Yucat\u00e1n, M\u00e9xico<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\"><strong>Nota<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\"><em>Esta Pol\u00edtica de Privacidad se aplica a todos los sitios web, plataformas digitales y sistemas de clientes de Skynera Fulfillment (incluido Skynera Hub). Al utilizar nuestros servicios, acepta los t\u00e9rminos descritos en este documento. <\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de privacidad de SKYNERA S. DE R.L. DE C.V. En cumplimiento de los art\u00edculos 15 y 16 de la Ley Federal de Protecci\u00f3n de Datos Personales en Posesi\u00f3n de los Particulares (LFPDPPP), le informamos que SKYNERA S. DE R.L. DE C.V., con domicilio en Calle 17 No. 350, Para\u00edso Maya, C.P. 97134, M\u00e9rida, Yucat\u00e1n,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-52209","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de privacidad | Skynera Fulfillment M\u00e9xico 3PL &amp; Returns<\/title>\n<meta name=\"description\" content=\"Skynera Fulfillment M\u00e9xico protege sus datos personales en virtud de la ley de privacidad de M\u00e9xico (LFPDPPP). 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