Graduated in International Trade & Management from Boğaziçi University, Gizem Leyla Ertarakcı brings over eight years of experience in B2B client onboarding, communication, and account management. Her background in customer relationship development and fulfillment processes enables her to guide clients smoothly from initial setup to long-term operational success.
At Skynera, Gizem serves as a direct strategic link between partners and the fulfillment operations team, ensuring clear communication, expectations alignment, and continuous performance monitoring. She focuses on understanding each client’s business needs, building trust, and maintaining a supportive working relationship throughout every stage of collaboration.
Her approach combines empathy with structured communication—ensuring clients feel heard, supported, and confident in the fulfillment experience Skynera delivers.
